Guaranteed for life
General Terms & Conditions
This website is for UK transactions only. The following terms and conditions apply to all transactions that take place on this website. The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference. These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age and accept delivery within the UK. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions. Due to our policy of continual improvement, the information and imagery contained on this website may change without prior notice.
Accuracy of Product Information
All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturers, publications, publicists, or been gathered from public-domain sources. Our intention is that all information on the website should be as accurate and up to date as possible. However, we cannot guarantee the reliability or the accuracy of the information contained within its pages. All the actions taken by the user of the website are the responsibility of the individual.
Payment and Price
The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our suppliers' prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order. As previously stated should the price change or be incorrect the contract is void and must be restarted by you the consumer. All prices on our website are inclusive of VAT and delivery charges. We accept all major credit and debit cards including Visa, Mastercard and Switch. On the order you must provide us with your exact billing address - the address your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account in the value of the incorrect price (including delivery charges).
Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. Delivery to Mainland UK only. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
All prices on our website are inclusive of UK delivery charges. Delivery (stock items) will normally be made within 3-4 working days from clearance of payment. We will endeavor to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods. If the item you have ordered is temporarily out of stock, we will notify you of this position and you should allow up to 14 days for dispatch of the goods. For delays of more than 14 days, you will have the right to cancel the order and we will refund any money paid by you for the goods.
All of our products are manufactured to a superior standard with unrivalled levels of care and detail at every stage of the process. We are so confident that you will be pleased with your purchase that we will replace any product that becomes defective throughout its life, providing it has not been misused. This does not affect your statutory rights.
Money Back PromisE
As part of our online Money Back Promise if you're not 100% happy with any aspect of a Harris product you have purchased online we'll give you your money back. The Money Back Promise only applies to Harris products which have been purchased through the Harris website. In order to claim your refund, please return the product with a printed copy of your order confirmation to Money Back Promise, L.G. Harris Ltd, Stoke Prior, Bromsgrove, Worcestershire, B60 4AE and we will send you a cheque for a full refund.